Faultless Healthcare Linen Opens New Plant

Relocating and Building New Facility Made Way for the Largest Federal Investment Project in the History of St. Louis

Faultless Healthcare Linen opened its new, state-of-the-art, 83,000-square-foot medical laundry plant today. Located at 154 S. Trudeau, this facility replaces the company’s plant at 1615 N. 25th Street, which opened just six years ago.

“Retaining the National Geospatial-Intelligence Agency in 2016 was a big win for the city of St. Louis and the state of Missouri,” said Susan Witcher, president and CEO of Faultless Healthcare Linen. “The selected site for the Next NGA West location happened to include our then four-year-old medical laundry service plant, requiring us to relocate and build a new facility to make way for that project. This has been a huge undertaking for our company, but we are happy to have played a role in helping the city and state with the Next NGA West economic development win.”

Construction on the new Faultless Healthcare Linen plant began just a year ago, about the same time as it began its rebuild of the office portion of the company’s Soulard-area South Broadway plant, which was destroyed April 3, 2017, in the Loy Lange Box Company boiler explosion. That event resulted in the death of three Faultless Healthcare Linen employees.

“Managing through the trauma of the Loy Lange event and the subsequent rebuild of a 5,000-square-foot section of that building while we were planning and managing the build of an entirely new plant presented plenty of challenges to our organization,” said Witcher. “We are extremely proud of our staff who stayed focused on serving our customers through it all. All of us are looking forward to bringing our undivided attention back to customer service and maintaining our industry leadership.” Faultless Healthcare Linen is the only company in Missouri and Kansas to hold all of these critical, third-party certifications – Hygienically Clean, HLAC, Infection Control University and Clean Green.

Project partners include Musick Construction, general contractor, Gray Design Group, architect, and Polsinelli, legal counsel. Principal subcontractors include PayneCrest Electric and Murphy Company Mechanical Contractors.

The new Faultless Healthcare Linen plant has more than 110 employees and opened with the capacity to process 22 million pounds of healthcare linens annually. With additional equipment added for future growth, the plant has a total capacity to process double that amount – 44 million pounds.

About Faultless Healthcare Linen

Faultless Healthcare Linen is a healthcare linen-only laundry service provider with certified best practices that manage costs as it makes certain that the medical laundry is safe and clean. The only company in Missouri and Kansas with all of these critical certifications – Hygienically Clean, HLAC, Infection Control University, as well as Clean Green, Faultless Healthcare Linen provides compliance assurance and competitive superiority in its use of technology, inventory tracking and custom reporting that helps customers see how they compare to peer so they can better control linen use and cost.

About Next NGA West
The 97-acre Next NGA West project is jointly managed by the National Geospatial-Intelligence Agency, the U.S. Army Corps of Engineers and the U.S. Air Force and will include a 700,000-square-foot office building, inspection facility, visitor center and parking garages.

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About Faultless

Faultless Healthcare Linen’s facilities are equipped with state-of-the-art technology that delivers the highest-quality in linen safety.

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