It’s no secret that being comfortable during a hospital stay can improve a patient’s entire experience. Doctors, nurses and caregivers are continuously learning that a better way of increasing patient comfort exists. Details once thought of as incidental, such as a healthcare facility’s choice of linens, now are acknowledged for the high-impact role they can play in patient satisfaction. As a leader in healthcare linen, Faultless understands this which is why we are pleased to introduce our new Comfort Care hospital gowns for hospital outpatient departments and surgery centers.

The Triple Aim, which is comprised of patient experience, better outcomes and cost management, has been the accepted measure of a high-performing health system. Until now. Staff engagement is increasingly recognized as a growing priority and driver of the patient experience. Different from staff satisfaction, which deals with measures of contentment, staff engagement is about an employee’s feeling of contribution and enthusiasm in work.